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About Us

About AxxAMotion

Overview

Axxa is a worldwide supplier of automation parts. Axxa sells New, New Surplus, Refurbished, and Used products, which are sourced through independent channels.  All warranties are with Axxa and not with the original manufacturer of the product as Axxa is not an authorized distributor or representative of any listed manufacturer. Axxa endeavors to provide customers with high quality products at a great low price that are easy to order and shipped quickly.

Products we repair and sell include ABB, Allen Bradley, Bosch Rexroth Indramat, Control Techniques, Danfoss, Eaton Cutler-Hammer, Fanuc, Ge Fanuc, Kollmorgen, Lanze, Mitsubishi, Omron, Okuma, Pacific Scientific, Reliance Electric, Siemens, Schneider Electric, Sem, Telemecanique, Yaskawa and many more. Our aim is to offer great low prices, fast and reliable repair services and excellent customer service. Our Repair process is simple; when you initiate an inquiry, the ballpark repair amount is usually available on our website, if not you can contact us to enquire about it. If you decide to move forward we will email you an RMA. Once we receive the item we will evaluate the repairable unit and send you a final repair quote. Upon approval, the unit repair is proceeded with. Once the repaired unit is shipment ready, we will contact you to verify shipping and payment details (if not received) and then ship the item back to you.

To reduce Customers’ downtime and mitigate operational losses, we also offer exchange credit for your defective devices as we have a huge inventory of industrial automation products; AC/DC Drives, Servo Drives, HMIs, Power Supplies, Servo Motors, PLCs, PCBs, I/O Units and much more. With unbeatable turn around and great low prices on all of our repairs.

Contact Us or give us a call at (716) 270-0047 to discuss all of your industrial automation products repair / purchase needs.

HUGE INVENTORY SELECTION!

Inventory

 

We supply worldwide new, reconditioned and obsolete automation spares. With over half a million parts available from leading OEMs, all accessible to you from a single place, purchasing automation controls has never been this reliable, fast or easy. We have great low prices on all conditions we sell:

  • New 
  • Refurbished
  • Used
  • Repairs

If an item goes bad within the warranty period we will do our best to either repair or replace the item as fast as possible.

 

 

Large inventory with over 500,000 products:

  • Thousands of Drives and Power Supplies in stock!
  • Over a thousand Servo Motors in stock!
  • Over a thousand HMIs in stock!
  • Over a thousand PLCs in stock!
  • Thousands of automation products in stock

FAST TURNAROUND ON REPAIRS

Choose between our express 48 hour and 14 days standard turnaround on repairs. All serviceable components are replaced on our repairs to make your equipment reliable. Axxa provides one-year warranty on all repaired assemblies.  All repairs are complemented by our ‘No Fix No Fee’; it is exactly as it sounds, if we can't fix it you don't pay a cent. Turnaround times for repairs are: -

  • Drives, Motors 7 to 15 days
  • HMIs 4-10 days
  • PLCs 2-4 weeks
  • Rush repair available on most parts in 1-3 days

PAYMENTS, SHIPPING AND WARRANTY

PAYMENTS

Credit Cards

Axxa accepts most major credit cards; Visa, Mastercard and Western Union online or by phone (Written Authorization for approval of product purchase/repair is required).

Bank/Wire Transfer

Customers can instruct their bank to send the amount shown in the proforma invoice. Please contact us for our bank details. Please note we will ship products when the money has cleared our bank account.

Paypal

Customers’ have the option to pay securely with PayPal

Checks/Cheques (US and Canadian  Customers only)

All Checks/Cheques should be made payable to ‘Axxa Motion.’

Credit Account

Axxa offers businesses that make regular transactions the opportunity to apply for credit accounts (which are payable within 30 days from Invoice) which enables them to purchase any of the parts listed on our website.
For credit applications, completion of the form is required. Once done we require you to fax it back to our accounts department at (716) 313 2997. Alternatively email the relevant paperwork to: info@axxamotion.com

SHIPPING

Lead Times

Axxa ships worldwide; products ship within 1 to 5 working days upon receipt of payment. Same day Rush fee may apply for expedited shipping.

Carriers

UPS, DHL and FedEx are our preferred carriers. Any tracking numbers are emailed to customers once order has been dispatched. In some cases, we can also ship using your shipping account.

Blind Shipping

Whether you represent yourself as an automation reseller or a repair provider our blind shipping service is the easy way to keep Axxa branding hidden from your customers. If you specify blind shipping on the order form, we will put your returns address on the package and attach a copy of your delivery note at no extra cost. We will also remove all of our stickers from the unit and packaging.

WARRANTY

Most products ship with our one-Year Axxa Warranty:
Warranty is included at no additional cost
If an item goes bad within the warranty period we will do our best to either repair or replace the item as fast as possible.
Please read our Warranty and Returns policies (Links are at footer)

SERVICE/CORE EXCHANGE PROGRAM (GO GREEN)

Service exchange is an economically and environmentally friendly route to replacing your broken part with a fully functional one. It allows you to dispose of your old unit by exchanging it for a working part. At Axxa core exchange is available on selected items and can help you save time and money. Simply send us your core (faulty units) and receive a discount of up to 50% on a refurbished unit. If there is an emergency machine breakdown, don't panic - we can despatch your replacement unit before receiving your core, we refund the difference upon its arrival at ours location and after evaluation. Advantages of Core Exchange program are: -

  • Quality and performance meeting the same standards as new parts
  • Reduces customer downtime and saves operational cost.
  • Full one-year warranty on all CORE EXCHANGE parts
  • Potential discount on your repairable replacement part

OBSOLETE PARTS MANAGEMENT

Machine down, production shutdown because failed and no-available legacy/obsolete part(s) is a nightmare for any manufacturing facility. When your machine is down, contact Axxa. We are an expert at sourcing much need legacy/obsolete components and will help in getting your production line up and operational in the least time. Rely on Axxa with confidence! We offer one year warranty on all sold parts.

FAQ Home Page

Not finding the Product you are looking for!!!

The product you are looking for may not be listed on our website.

We have many years of experience in sourcing new, refurbished, obsolete / legacy or ‘hard to find’ automation products. Contact us.

(716) 270-0047

 

Email Us

 

How do I find a repair price or sale price?

Use the Part Search on the homepage, or you can search by brand or product type.

Prices are shown in U.S. dollars and do not include freight, taxes, or duties. Repair prices are "ballpark rate" based on previous repairs.

What if I can't find a repair or sale price listed on the web for my item?

We are continually expanding our capabilities, so if you do not see your part number listed on the website, you may send these items to Axxa Repair Services for evaluation and quote. Please Contact US or phone us at 1-(844) 367-2992 for the sale price, if not available on website.

How do I send repairs to AXXA Repair Services?

Go to Contact us page or fill an RMA Form or call us at 1-(844) 367-2992

Do I pay repair evaluation?

Standard repairs are ‘No Fee Evaluations’. Rush repairs do entail evaluation charges. Contact us for details.

How do I pay for an item I purchase from the website?

Axxa accepts payment by: Credit Card (Visa, MC, American Express), wire Transfer, Checks and Credit terms, if approved, from North American customers only.

International Customers pay by Paypal, Bank Wire Transfer and /or Western Union.

WHY DO VARIABLE SPEED DRIVES (VFDS) FAIL?

Freezing cold, intense heat, vibration, corrosive chemicals! Drives can end up working in some really tough environments.

Fri, 07/19/2019 - 14:36
FANUC SERVO AMPLIFER ALARMS

Axxa can provide you with more information on the meaning of your alarms and will help you diagnose the source of the problem by explaining the meaning of common FANUC alarm codes.

Fri, 07/19/2019 - 14:40
Troubleshooting Servo Motors

What’s a Servo Motor. Servo Motors are actuation devices for the precise control of speed, torque and position.

Fri, 07/19/2019 - 14:41

Disclaimer: Axxa sells New Surplus, Refurbished, and Used products, which we source through independent channels.  We are not an authorized distributor or representative for the listed manufacturers. All warranties are with Axxa and not with the original manufacturer of the product. This website is not sanctioned or approved by any manufacturer or tradename listed.  Designated trademarks, brand names and brands appearing herein are the property of their respective owners.