Privacy
Protecting privacy and personal data
Axxa Inc. (known as Axxa) is committed to protecting your privacy and personal data received from you.. Axxa applies a high level of protection of your privacy and personal data, and processes your personal data in accordance with applicable legislation and this Privacy Policy. “Personal data” means any information relating to an identified or identifiable natural person. This Privacy Policy provides you general information on how Axxa processes your personal data related to the website www.axxamotion.com.
Visitors to our Website who purchase our products or get their products repaired will be asked to enter basic personal information. This information is stored securely on our database and is not made available to third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing, payment and sales analysis purposes, and notifying customers and partners of future updates to our products.
Visitors to our Website who purchase our products or wish to send industrial automation products for repairs will be asked to enter basic personal information. This information is stored securely on our database and is not made available to third parties, beyond the essential requirement for credit card validation during purchases or repairs. The information is used solely for our billing, payment and sales analysis purposes, and notifying customers and partners of future updates to our products.
We do not receive or store any credit card information. This information is taken and processed on our behalf by the secure servers of our banking institutions and PayPal. PayPal may need to transfer some information outside the US and Canada for the purposes of credit card validation and authentication. Telephone credit card transactions may be completed either by PayPal or our Banking Institution. In the latter case, credit card details are destroyed as soon as the transaction has been processed.
Cookies
What are cookies and what they do?
Cookies are small text files that are created by a web server and stored on your computer when you visit a website. They don't do anything, i.e. they are not executable code and can only be read by (you and) the website that created them. Cookies are widely used across the internet: you may have hundreds of cookies on your computer at any one time. Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even structure what content is displayed depending on your preferences. Cookies can also be used to record 'analytics' data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website.
Many websites, including us, find the collection of analytics data valuable in improving the quality and content of their web sites. Always remember, all modern browsers allow you to easily block 3rd party cookies if you so wish.
Axxa Cookies
Purpose of the processing of personal data and legal basis for processing
When using the Site, certain personal data that can be connected to you may be collected and processed.
We use cookies for the following purposes:
- To identify what site referred the visitor to the Axxa website. This information is used to help us manage our affiliate and advertising programs.
- To store the contents of a visitor's shopping basket. Each time a visitor selects a product by clicking on a ‘Purchase’, ‘Send Repair’, ‘Make Offer’ or ‘Submit’ , ‘Enquire’ or ‘Submit RMA’ buttons, we record the identifier of the product in a cookie.
- To record analytics data. This data is captured anonymously, aggregated and made available to us (and only us) via the Google Analytics tools. We use this data to analyze how visitors interact with our website. This helps us to continually improve our website and products by allowing us to better understand what content and products visitors want. You may block and/or remove any of the Axxa cookies using the capabilities of your browser. Please note that the shopping basket cookie is required if you wish to purchase from us. This cookie is created when you add a product to your shopping basket and is automatically deleted once you close your browser.
Accessibility
Search
The easiest way to find what you're looking for is to search for it in the ‘Enter Part Number' box at the top of every page. Simply type the part number of the item you are looking for into the box and click enter.
Best search results are often obtained if you enter just the manufacturer’s part number. Sometimes there can be more than one number on a part (Model Number or Type Number or ID Number), so it is always worth trying all the options. Getting the format (with or without – (dash) of the number correct is not necessary when searching. Our search engine will reveal the same results regardless of formatting.
The large range of products available means that sometimes it is difficult to find the item you may be looking for. This might be because we have the part listed under a different number or it could be that we have never added this part to our database.
Whatever part you are looking for our Sales or Procurement team will be able to help and advise. We have many years of experience in sourcing new, refurbished, obsolete / legacy or ‘hard to find’ automation products. So please contact us for whatever you need.
External Files
Some additional information is available on our website in the form of Adobe PDF files. Clicking on a link to these files will open a new browser window. We're working to make our most important documents fully accessible.
Problems
If you find any problems in using our website or if you find any broken links please report them by email to info@axxamotion.com.
